HOW TO KEEP CLIENTS LOYAL TO YOUR BUSINESS | Marvin Germo

HOW TO KEEP CLIENTS LOYAL TO YOUR BUSINESS

By: Marvin Germo | August 25, 2019

Business And Clients

Your business is nothing without your clients. Without your customers, you won’t have sales and your enterprise won’t last a long time. Clients power up a major part of the system of your business and you need extra effort to find customers and retain some. While it is easier to attract people who are going to buy your products and services, the main challenge here is keeping your clients loyal to you. Clients don’t just barge into your store and go out loyal and satisfied. You have to do some strategies and allot extra time figuring out what would make them come back to your business. If you are wondering, here are my top 3 bits of advice on how you can keep clients in your business.

Catch me in my live training events! (quick plug)

The heart of why I do these seminars is I want to build a generation of Filipinos with the right foundation in stock investing.  I want to bring smart investing to every Filipino around the world! If you would like to know more about how you could time the market check out the trainings below.

Stock Smarts Hong Kong – August 11, 2019

ICON Iloilo – August 17, 2019
Stock Smarts UAE – August 30 – September 3, 2019

Stock Smarts Manila – September 14, 15, 21, 22,&28, 2019
Stock Smarts Qatar —  October 3 – 6, 2019

Stock Smarts Cebu – October 26-27,2019
Stock Smarts Taiwan – November 2, 2019

ICON Davao – November 30, 2019

Take Care Of Your Employees First

First things first—treat your employees right so they can treat your clients right. Give them proper training on how to do their job and how to deal with customers of any kind. Enlighten them and show them how your business works so they will know the importance of being kind to customers. Avoid yelling at them. Give them the appropriate treatment you want to give your clients. You should take care of your employees first as they will reflect your clients.

Treat Your Clients Right

Apologize if there is a need to do it. Give discounts, promotions, and free trials but make sure it is within your budget. Don’t just give free stuff without plans. It should be included in your strategies to keep your clients. Not only that, you should treat your clients right by giving them satisfactory services and products. If you’re running a barbershop or spa, make sure that they get the best treatment they deserve. This is also one way you can ensure that your customers are happy and satisfied. Always aim at giving them what they need.

Ask For Feedback

Asking for feedback is a tactic for you to know what your clients think about your business. If you want to understand why they are dissatisfied or satisfied with your products and services, don’t be afraid to ask their suggestions and recommendations. Use them to improve what you currently have in your business so the next time your clients come back, they would see a development. Show them that you are eager to give them satisfaction by considering their opinions. Don’t just ask for feedback and disregard it. Put the feedback in good use.

I’m excited to share my 5th book overall and the 4th book in the Stock Smarts series, Stock Smarts: Breaking the Resistance – How to time your traders perfectly. The heart of this book is to teach you strategic ways on how to come in and buy and sell stocks in a way where you come as the market is headed up and come out as the market is headed down. The book is now out and exclusive via Marvin Germo Book Orders.
For more details and to order my other books: Marvin Germo Book Orders
Stock Smarts Book